Please take a few minutes to read this section before contacting us.
What are the services that you offer? AA Editing and Translation Services provides editing, translation and transcription services. Translation is from English into Bahasa Malaysia and vice versa. Translation in Arabic, French, German and Mandarin as well as transcription in Bahasa Malaysia, English and Mandarin are available on request.
What are your opening hours? Our opening hours are 10:00–18:00 (Mondays–Fridays). We are closed on Saturdays, Sundays and Malaysian public holidays.
What is the difference between editing and proofreading? Editing is the first task undertaken after finishing the first draft of a piece of text. It involves checking the text content to ensure that the ideas are expressed clearly and logically, and form a coherent and meaningful whole. Proofreading involves checking over the text in finer detail after the editing stage, to detect errors in spelling, punctuation, grammar and format (Oxford Learning Institute, The University of Oxford).
How long does it take to complete an assignment? We aim to provide the best we can and for a thorough work, we need some time. The turnround time varies from one assignment to another, depending on the length and complexity. Translation and transcription are more time–consuming than editing and proofreading. As a rough guide, an abstract editing takes at least several minutes, a paper or chapter editing takes at least a day, and a full PhD thesis editing takes at least one week. Please allow yourself sufficient time for deadlines.
How do I get a word count for my text? Please refer to Words on the bottom left of the page in Microsoft Word. You can also go to the Review tab or Tools menu, and select Word Count.
Can I see a sample of your work? Yes, you can. We offer a free, one–page editing sample on request. For past work samples, please see AA Services.
Will the editor or translator contact me for any incomprehension issues? Of course.
How much do you charge? Our rates start at 5 sen per word for editing and 30 sen per word for translation. There is a minimum administrative fee of RM10 per assignment and a minimum deposit of 50% of the total charge prior to the commencement of the assignment. For the complete list of rates, please see AA Services.
Can I get a quotation? Sure. Please send us your text and we will be happy to provide a quotation for you.
How can I pay for the services? Payment is made by cash deposit or credit transfer. An invoice with the bank account details will be sent to you upon work completion. A receipt will be issued after the proof of payment has been provided and the payment has been cleared.
The process Email your text to us — the quotation is provided — work proceeds upon agreement — the edited version (with the comments and corrections made) and invoice are emailed to the client — payment is made and confirmed — the clean version (submission–ready) and receipt are emailed to the client.
Disclaimer Your work will be treated with the utmost confidentiality. As the onus of the work lies with the authors, we will not be held responsible for plagiarism or breach of copyright. The sole responsibility for the text is borne by the authors.